AudioCodes UC445HDEG

AudioCodes 445HD UC445HDEG IP VoIP-telefon brukerhåndbok

Model: UC445HDEG

1. Produktet er overview

The AudioCodes 445HD IP phone is an advanced high-end business phone designed for Voice over IP (VoIP) communication. It features a 4.3-inch color screen for clear display of information and an integrated, dedicated LCD sidecar for displaying contacts and their presence status. This phone is part of AudioCodes' Managed IP Phones solution, providing comprehensive lifecycle management for desktop communication devices.

AudioCodes 445HD IP VoIP Phone with handset and stand

Figure 1: AudioCodes 445HD IP VoIP Phone. This image shows the black phone with its handset, stand, color display, numeric keypad, and the integrated LCD sidecar on the right.

2. Pakkens innhold

Kontroller at alle følgende varer er inkludert i produktpakken din:

  • AudioCodes 445HD IP Phone Unit
  • Handset with Coiled Cord
  • Skrivebordsstativ
  • Ethernet-kabel
  • Hurtigstartveiledning / Brukerhåndbok (dette dokumentet)

3. Fysisk beskrivelse og komponenter

The AudioCodes 445HD phone features a user-friendly layout with essential components for efficient communication:

  • håndsett: Ergonomically designed for comfortable calls. Connects via a coiled cord.
  • 4.3" fargeskjerm: Displays call information, menus, date, and time. (As seen in Figure 1, displaying "TUESDAY 17 OCT 12:12").
  • Numerisk tastatur: Standard 0-9 keys for dialing, along with *, #, and function keys.
  • Navigasjonsklynge: Central "OK" button with directional arrows for menu navigation.
  • Funksjonsknapper: Dedicated buttons for "Meet now", "Missed", "Forward", "Status", "Menu", "Contacts", "Redial", "Transfer", "Hold", and volume control.
  • Integrated LCD Sidecar: A dedicated screen on the right side of the phone for displaying contacts, presence information, and programmable line keys (BLFs).
  • Høyttalertelefonknapp: For håndfri kommunikasjon.
  • Hodesettkontakt: For tilkobling av et eksternt hodesett.
Close-up of AudioCodes 445HD phone screen and keypad

Figur 2: Detaljert view of the 445HD's color screen, showing the date and time, and the main keypad with navigation and function buttons.

4. Oppsett

4.1. Montering av telefonen

  1. Fest stativet: Align the desk stand with the slots on the back of the phone unit and snap it into place.
  2. Koble til håndsettet: Koble den ene enden av den spiralformede håndsettledningen til håndsettet og den andre enden til håndsettporten på telefonbasen.

4.2. Koble til nettverk og strøm

  1. Ethernet-tilkobling: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network supports Power over Ethernet (PoE), the phone will power on automatically.
  2. Power Adapter (Optional): If PoE is not available, connect the optional AC power adapter (not included in all packages) to the power port on the back of the phone and then to a power outlet.
  3. Starte opp: The phone will begin its boot-up sequence. This may take a few moments. Once complete, the screen will display the main idle screen.

5. Bruksanvisning

5.1. Grunnleggende anropsfunksjoner

  • Ringe:
    1. Pick up the handset, press the speakerphone button, or press a line key.
    2. Ring ønsket telefonnummer ved hjelp av det numeriske tastaturet.
    3. Trykk på Slå funksjonstasten eller vent til anropet kobles til automatisk.
  • Besvare et anrop:
    1. When the phone rings, pick up the handset, press the speakerphone button, or press the flashing line key.
  • Avslutte en samtale:
    1. Legg på røret eller trykk på Avslutt samtale funksjonstast.

5.2. Using the Integrated LCD Sidecar

The sidecar displays programmable keys, typically configured for speed dials, Busy Lamp Fields (BLFs) to monitor contact presence, or call parking. Use the physical buttons adjacent to the sidecar display to activate the corresponding functions.

5.3. Avanserte funksjoner

  • Holde: Under en aktiv samtale trykker du på HOLDE -knappen for å sette samtalen på vent. Trykk på den igjen for å gjenoppta.
  • Overføre: Under en aktiv samtale trykker du på OVERFØRE button. Dial the number to transfer to, then press the Overføre funksjonstast.
  • Ring på nytt: Trykk på TILBAKE -knappen for å ringe det sist oppringte nummeret.
  • Kontakter: Trykk på KONTAKTER button to access your phone's directory.
  • Meny: Trykk på MENY button to access phone settings and advanced options.

6. Vedlikehold

To ensure the longevity and optimal performance of your AudioCodes 445HD IP phone, follow these maintenance guidelines:

  • Rengjøring: Bruk en myk, tørr og lofri klut til å rengjøre telefonens overflater. Tørk litt av gjenstridige flekker.ampSkyll kluten med vann. Unngå å bruke sterke kjemikalier, slipende rengjøringsmidler eller aerosolspray direkte på telefonen.
  • Miljø: Keep the phone away from excessive heat sources, direct sunlight, and areas with high humidity or dust.
  • Kabler: Sørg for at alle kablene er ordentlig tilkoblet og ikke i klem eller strekk.

7. Feilsøking

This section addresses common issues you might encounter with your AudioCodes 445HD IP phone.

ProblemMulig årsakLøsning
Telefonen slår seg ikke på.No power (PoE or AC adapter).Check Ethernet cable connection for PoE. If using AC adapter, ensure it's properly connected to phone and power outlet.
Ingen summetone.Network connectivity issue; phone not registered with VoIP service.Verify Ethernet cable connection. Check network status on phone screen. Contact your IT administrator or VoIP service provider.
Kan ikke høre den som ringer / Den som ringer kan ikke høre meg.Volume too low; faulty handset/headset; network audio issue.Adjust volume using the volume buttons. Test with speakerphone. Check handset/headset connection. Contact IT support if issue persists.
Sidecar display is blank or unresponsive.Software glitch; connection issue.Restart the phone by unplugging and re-plugging the power/Ethernet cable. If issue persists, contact technical support.

8. Spesifikasjoner

TrekkDetalj
Modell445HD UC445HDEG
MerkeLydkoder
Utstilling4.3" fargeskjerm
SidevognIntegrated LCD Sidecar
TelefontypeCorded IP Phone (VoIP)
StrømkildeKablet elektrisk (PoE-kompatibel)
Varevekt3 pund
Pakkedimensjoner6 x 4 x 3 tommer
FargeSølv, svart
Kompatible enheterComputer systems, VoIP services, IP-based communication devices
KonferansesamtalefunksjonGrunnleggende
FlerlinjeoperasjonSingle-Line Operation (Note: Sidecar provides additional programmable keys)
AnropsidentifikasjonIngen

9. Garanti og støtte

AudioCodes products are typically covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official AudioCodes webnettstedet.

For technical support, firmware updates, or advanced configuration assistance, it is recommended to contact your VoIP service provider or the authorized AudioCodes reseller from whom you purchased the device. Direct support from AudioCodes may require a service contract.

For generelle henvendelser kan du besøke Lydkoder webnettstedet.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.