Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)

Brukerhåndbok for Poly Blackwire 3320 USB-A-hodesett

Model: Blackwire 3320 USB-A (213934-01)

Merke: Poly (Plantronics + Polycom)

Produkt overview

The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Poly Blackwire 3320 USB-A Stereo Headset with inline controls and USB-A connector

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.

Hva er i esken

The Blackwire 3320 USB-A package typically includes the following components:

  • Poly Blackwire 3320 USB-A Wired Stereo Headset

Oppsett

Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.

Koble til enheten din

  1. Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
  2. Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
  3. Systemgjenkjenning: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
  4. Select as Audio Device: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.
Diagram showing headset dimensions and a hand for scale

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.

Bruksanvisning

The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.

Bruker hodesettet

  • Adjust the headband for a comfortable fit over your head.
  • Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
  • Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.

Inline Control Unit Functions

The inline control unit provides quick access to essential call and audio functions:

  • Volum opp (+)-knapp: Press to increase listening volume.
  • Volum ned (-)-knapp: Press to decrease listening volume.
  • Dempeknapp: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
  • Call Control Button (Phone Icon):
    • Trykk for å svare på et innkommende anrop.
    • Press to end an active call.
    • Press to make a call (if supported by your application).

Vedlikehold

Proper care and maintenance will extend the life of your Blackwire 3320 headset.

  • Rengjøring: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
  • Lagring: Når headsettet ikke er i bruk, oppbevar det på et rent og tørt sted, unna ekstreme temperaturer og direkte sollys. Unngå at kabelen floker seg.
  • Kabelpleie: Ikke dra i kabelen for å koble fra headsettet. Grip alltid tak i USB-kontakten. Unngå skarpe bøyninger eller knekker på kabelen.

Feilsøking

If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:

ProblemMulig løsning
No audio from headset speakers.
  • Ensure the headset is securely plugged into the USB-A port.
  • Check your computer's sound settings to ensure "Poly Blackwire 3320" is selected as the default playback device.
  • Increase the volume using the inline control unit and your computer's master volume.
  • Try plugging the headset into a different USB-A port.
Mikrofonen fungerer ikke.
  • Ensure the microphone is not muted (check the inline control unit's mute button and indicator light).
  • Verify that "Poly Blackwire 3320" is selected as the default recording device in your computer's sound settings and communication application.
  • Adjust the microphone boom position closer to your mouth.
  • Test the microphone in a different application or with a different contact.
Lydkvaliteten er dårlig eller forvrengt.
  • Sørg for at USB-tilkoblingen er stabil.
  • Se etter forstyrrelser fra andre elektroniske enheter.
  • Update your computer's audio drivers if available.
  • Reduce the volume if it's too high, causing distortion.
Hodesettet gjenkjennes ikke av datamaskinen.
  • Try a different USB-A port on your computer.
  • Restart your computer with the headset connected.
  • Check Device Manager (Windows) or System Information (Mac) to see if the headset is listed.

Spesifikasjoner

TrekkDetalj
ModellnavnBlackwire 3320 USB-A
Modellnummer213934-01
TilkoblingsteknologiKablet (USB-A)
BærestilDual-ear (Stereo), Over-the-head
MikrofonFlexible Noise-Canceling Boom Mic
Lyd ytelseWideband audio, Enhanced Digital Signal Processing (DSP)
SoundGuard TechnologyAcoustic limiting for protection against sounds above 118 dBA
Frekvensområde20 Hz–20 000 Hz
KontrollerInline control unit (Volume Up/Down, Mute, Call Answer/End)
Kabellengde7 fot
Varevekt4.6 unser (130 gram)
Kompatible enheterPC, Mac, Cellphones (via USB-A)

Garantiinformasjon

The Poly Blackwire 3320 USB-A headset comes with a 2 års global garanti. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.

Støtte

For further assistance, technical support, or to access additional resources, please visit the official Poly support webnettsted eller merkevarebutikken deres:

You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.

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