Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)
Brukerhåndbok for Poly Blackwire 3320 USB-A-hodesett
Model: Blackwire 3320 USB-A (213934-01)
Merke: Poly (Plantronics + Polycom)
Produkt overview
The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.
Hva er i esken
The Blackwire 3320 USB-A package typically includes the following components:
- Poly Blackwire 3320 USB-A Wired Stereo Headset
Oppsett
Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.
Koble til enheten din
- Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
- Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
- Systemgjenkjenning: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
- Select as Audio Device: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.
Bruksanvisning
The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.
Bruker hodesettet
- Adjust the headband for a comfortable fit over your head.
- Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
- Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.
Inline Control Unit Functions
The inline control unit provides quick access to essential call and audio functions:
- Volum opp (+)-knapp: Press to increase listening volume.
- Volum ned (-)-knapp: Press to decrease listening volume.
- Dempeknapp: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
- Call Control Button (Phone Icon):
- Trykk for å svare på et innkommende anrop.
- Press to end an active call.
- Press to make a call (if supported by your application).
Vedlikehold
Proper care and maintenance will extend the life of your Blackwire 3320 headset.
- Rengjøring: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
- Lagring: Når headsettet ikke er i bruk, oppbevar det på et rent og tørt sted, unna ekstreme temperaturer og direkte sollys. Unngå at kabelen floker seg.
- Kabelpleie: Ikke dra i kabelen for å koble fra headsettet. Grip alltid tak i USB-kontakten. Unngå skarpe bøyninger eller knekker på kabelen.
Feilsøking
If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:
| Problem | Mulig løsning |
|---|---|
| No audio from headset speakers. |
|
| Mikrofonen fungerer ikke. |
|
| Lydkvaliteten er dårlig eller forvrengt. |
|
| Hodesettet gjenkjennes ikke av datamaskinen. |
|
Spesifikasjoner
| Trekk | Detalj |
|---|---|
| Modellnavn | Blackwire 3320 USB-A |
| Modellnummer | 213934-01 |
| Tilkoblingsteknologi | Kablet (USB-A) |
| Bærestil | Dual-ear (Stereo), Over-the-head |
| Mikrofon | Flexible Noise-Canceling Boom Mic |
| Lyd ytelse | Wideband audio, Enhanced Digital Signal Processing (DSP) |
| SoundGuard Technology | Acoustic limiting for protection against sounds above 118 dBA |
| Frekvensområde | 20 Hz–20 000 Hz |
| Kontroller | Inline control unit (Volume Up/Down, Mute, Call Answer/End) |
| Kabellengde | 7 fot |
| Varevekt | 4.6 unser (130 gram) |
| Kompatible enheter | PC, Mac, Cellphones (via USB-A) |
Garantiinformasjon
The Poly Blackwire 3320 USB-A headset comes with a 2 års global garanti. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.
Støtte
For further assistance, technical support, or to access additional resources, please visit the official Poly support webnettsted eller merkevarebutikken deres:
- Poly Brand Store: https://www.amazon.com/stores/Poly/page/F4BD54E6-2BFB-492D-A777-D4ED104038D5
- Brukerhåndbok (PDF): https://manuals.plus/m/469a902d7f026c019ef48519a4601c7fcbeb280e55cab9d5fc046a5aabf10f47
You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.
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