ANNKE AC500

ANNKE AC500 3K PoE Security Camera User Manual

Modell: AC500

1. Produktet er overview

The ANNKE AC500 3K PoE Security Camera is designed for surveillance, offering advanced features such as 3K resolution, spotlight color night vision, and AI-powered human and vehicle detection. It supports H.265+ video compression and is rated IP67 for outdoor use. The camera includes a built-in microphone and a Micro SD card slot for local storage.

Nøkkelfunksjoner

  • 3K Resolution (16:9 Aspect Ratio): The 1/3" BSI CMOS sensor provides 3K clarity with a 16:9 image scale, ensuring detailed and undistorted video. Features 120db WDR, BLC/3D DNR/HLC for enhanced image quality.
  • Smart Night Mode: Offers both 66ft color night vision and 100ft IR night vision. The intelligent night mode activates color night vision upon human detection.
  • AI-gjenkjenning av mennesker og kjøretøy: Motion detection 2.0 accurately identifies people and vehicles, sending prompt notifications and email alerts.
  • H.265+ videokomprimering: Utilizes H.265+ technology to reduce bandwidth and storage requirements by half compared to H.264, without compromising video quality. Supports up to 512GB Micro SD card storage.
  • Built-in Noise-Cancelling Microphone: Captures ambient audio from up to 20ft away with clear quality, suitable for both indoor and outdoor environments.
  • IP67 vanntett vurdering: Ensures durability and reliable performance in various weather conditions.

Pakkeinnhold

Bekreft at alle varene er til stede i pakken:

  • 1x ANNKE 3K PoE Camera
  • 1 x 1 m Ethernet-kabel
  • 1x Monteringsskruepose
  • 1x User Manual for Camera
  • 1x Waterproof Lid
  • 1x Wall Sticker
ANNKE 3K PoE Security Camera package contents
Image: Contents of the ANNKE 3K PoE Security Camera package, including the camera, cables, mounting hardware, and user manual.

2. Oppsett og installasjon

This section guides you through the physical installation and initial setup of your ANNKE AC500 camera.

2.1 Før du begynner

  • Ensure all components listed in the "Package Contents" section are present and in good condition.
  • The camera supports Power over Ethernet (PoE) or a 12V DC power supply. If using DC power, a 12V power adapter (sold separately) is required.
  • Verify the installation surface is strong enough to support the camera's weight.
  • Avoid placing the camera where infrared light might reflect back into the lens, which can affect image quality.

2.2 Montering av kameraet

The camera can be mounted on a ceiling or wall. Use the provided drill template for accurate hole placement.

  1. Attach the drill template to the desired mounting location.
  2. Drill holes for screws and the cable as indicated on the template.
  3. Route the network cable through the cable hole.
  4. Fest monteringsbasen til overflaten med de medfølgende skruene.
  5. Align the camera with the mounting base and twist clockwise to secure it.
ANNKE 3K PoE Security Camera components and mounting diagram
Image: Diagram showing the camera components and mounting instructions, including the IP67 waterproof housing, lens, IR LEDs, and network cable connection.

2.3 Micro SD Card Installation (for Standalone Use)

If using the camera as a standalone unit for local recording, install a Micro SD card (up to 512GB, not included).

  1. Unscrew the cover on the camera body to access the Micro SD card slot.
  2. Sett Micro SD-kortet inn i sporet til det klikker på plass.
  3. Replace the cover and secure it with the screws to maintain the IP67 rating.
ANNKE 3K PoE Security Camera with Micro SD card slot
Image: Close-up of the ANNKE 3K PoE Security Camera showing the Micro SD card slot and flexible storage options.

2.4 Nettverkstilkobling

Connect the camera to your network using the provided Ethernet cable. Ensure the waterproof lid is used for outdoor installations.

  • For PoE setup, connect the Ethernet cable directly to a PoE-enabled NVR or PoE switch.
  • For non-PoE setup, connect the Ethernet cable to your router and use a 12V DC power adapter (sold separately) to power the camera.

3. Betjening av kameraet

After physical installation, configure and operate your camera using the ANNKE Vision app or an NVR system.

3.1 ANNKE Vision App Setup

  1. Download the "ANNKE Vision" app from your mobile device's app store (Google Play or Apple App Store).
  2. Register for an ANNKE account or log in if you already have one.
  3. In the app, tap "Add Device" and scan the QR code on the camera or manually enter the device's serial number.
  4. Follow the on-screen instructions to activate the camera and set a login password.
  5. Ensure your mobile device and the camera are on the same network during the initial setup.
  6. Viktig: If you installed a Micro SD card, navigate to the camera settings in the app and initialize the memory card to enable recording.
ANNKE Vision app interface on multiple devices
Image: Multiple mobile devices displaying the ANNKE Vision app interface, showing live camera feeds.

3.2 NVR System Integration

The camera can be integrated with a compatible NVR system for centralized management and recording.

  1. Connect the camera to the NVR's PoE port or to a network switch connected to the NVR.
  2. Access the NVR's menu, typically under "Camera Management" or "IP Camera".
  3. The NVR should automatically detect the camera. If not, use the "Refresh" function.
  4. Activate the camera if prompted and set a strong password.
  5. Add the camera to the NVR channels for live viewing og opptak.

3.3 Smart Night Mode Operation

The camera's smart night mode automatically switches between infrared and color night vision based on detected activity.

  • In low light, the camera defaults to infrared (black and white) vision.
  • Upon detection of a human, the integrated spotlight activates, enabling full-color night vision.
  • This feature helps deter intruders and provides more detailed color footage.
ANNKE 3K PoE Security Camera smart dual-light feature
Image: Illustration of the camera's smart dual-light feature, showing a spotlight activating upon human detection in a dark environment.
ANNKE 3K PoE Security Camera night vision comparison
Image: Comparison of night vision modes, showing up to 66ft color night vision and up to 100ft infrared night vision.

3.4 AI Human & Vehicle Detection

The camera's AI capabilities allow for precise detection of human and vehicle shapes, reducing false alarms.

  • Configure detection zones and sensitivity settings within the ANNKE Vision app or NVR interface.
  • Receive instant notifications and email alerts when a human or vehicle is detected in the specified areas.
ANNKE 3K PoE Security Camera detecting human and vehicle
Bilde: Et sikkerhetskamera view highlighting detected human and vehicle objects with bounding boxes, demonstrating AI detection capabilities.

3.5 Region of Interest (ROI) Setting

The ROI feature allows you to define specific areas within the camera's view for enhanced monitoring and clearer evidence.

  • Access the ROI settings through the ANNKE Vision app or NVR interface.
  • Draw or select the desired region(s) to prioritize for higher detail recording.
ANNKE 3K PoE Security Camera with Region of Interest (ROI) highlighted
Bilde: Et sikkerhetskamera view of a backyard with a highlighted rectangular area, indicating a defined Region of Interest (ROI) for focused surveillance.

4. Vedlikehold

Regelmessig vedlikehold sikrer optimal ytelse og levetid for sikkerhetskameraet ditt.

  • Rengjøring: Tørk forsiktig av kameralinsen og huset med en myk klutamp klut. Unngå slipende rengjøringsmidler eller løsemidler som kan skade overflaten eller linsen.
  • Fastvareoppdateringer: Periodically check the ANNKE website or the ANNKE Vision app for firmware updates to ensure your camera has the latest features and security enhancements.
  • Kabelinspeksjon: Regularly inspect all cables for any signs of wear, damage, or loose connections, especially for outdoor installations.
  • Monteringssikkerhet: Ensure the camera remains securely mounted. Tighten screws if necessary.

5. Feilsøking

This section addresses common issues you might encounter with your ANNKE AC500 camera.

ProblemMulig årsakLøsning
No image/video feed
  • Ingen strøm
  • Nettverkskabelen er frakoblet
  • Incorrect network configuration
  • Camera not activated
  • Check power supply (PoE or 12V adapter).
  • Ensure Ethernet cable is securely connected.
  • Verify camera and viewing device are on the same network.
  • Activate the camera via the app or NVR interface.
Dårlig bildekvalitet
  • Skitten linse
  • Infrarød refleksjon
  • Network bandwidth issues
  • Rengjør kameralinsen.
  • Adjust camera position to avoid reflections.
  • Ensure stable network connection; reduce video quality settings if necessary.
Bevegelsesdeteksjon fungerer ikke
  • Detection settings incorrect
  • Obstructions in detection zone
  • Review and adjust motion detection sensitivity and zones in the app/NVR.
  • Sørg for at kameraets view er fri for hindringer.
No audio recording
  • Mikrofon deaktivert
  • Audio settings incorrect
  • Enable the microphone in the camera's settings via the app/NVR.
  • Check audio recording settings.

6. Spesifikasjoner

TrekkDetalj
Kompatible enheterNVR
StrømkildeElektrisk med ledning
TilkoblingsprotokollEthernet
KontrollertypeTrykknapp
FargeWhite-Dual Light
Antall varer1
Inkluderte komponenter1x 1m Ethernet Cable, 1x 3K PoE Camera, 1x Mounting Screw Bag, 1x User Manual for Camera
FormfaktorTurret
Night Vision Range100 fot
Bildefrekvens20 bilder per sekund
MaterialeMetall, plast
Varemål L x B x H5.91 x 5.91 x 5.55 tommer
VannmotstandsnivåVanntett (IP67)
Batterier påkrevd?Ingen
Flash-minnetypeMicro SD
Varevekt1.26 pund
Lite lysteknologiNattfarge
RomtypeClassroom, Garage, Living Room, Office, Store Room
Antall enheter1.0 telling
FotosensorteknologiCMOS
Effektiv stilloppløsning0.02
KontrollmetodeApp
Flash-minne støttet Størrelse Maksimal512 GB
Smart Home-kompatibilitetSmart Home Compatible
Anbefalt bruk for produktetInnendørs/Utendørs
SpesialfunksjonEasy to Install, Weather Proof
Innendørs/utendørs brukInnendørs, Utendørs

7. Garanti og støtte

7.1 Garantiinformasjon

For detailed warranty information, please refer to the official ANNKE website or the warranty card included with your product. Typically, ANNKE products come with a limited warranty covering manufacturing defects.

7.2 Teknisk støtte

If you encounter any issues or have questions not covered in this manual, please contact ANNKE technical support:

  • Webnettsted: Visit the official ANNKE support page for FAQs, troubleshooting guides, and contact options.
  • E-post: support@annke.com
  • Telefon: For US and CA, call +1 833 717 0187

You can also find additional resources and software downloads at annke.com/download-center.

© 2025 ANNKE. All rights reserved. Information in this manual is subject to change without notice.