Esse-ti specializes in advanced telecommunications ensuring safety in elevators, including alarm systems, GSM gateways, and autodialers compliant with global standards.
Esse-ti Srl is a leading Italian manufacturer dedicated to the design and production of telecommunication devices for the elevator industry. With a strong focus on safety and reliability, Esse-ti develops comprehensive solutions that ensure secure communication between elevator passengers and rescue centers. Their product portfolio includes the renowned Helpy series of autodialers, 4G/LTE gateways, and remote monitoring systems designed to meet strict international regulations such as EN 81-28.
Beyond basic emergency communication, Esse-ti provides advanced diagnostic tools and preventative maintenance capabilities through their cloud-based platforms and software like the e-stant web application. Whether for new installations or modernization projects, Esse-ti delivers robust hardware including the Helpy Compact, Helpy Phone, and various connectivity modules that integrate voice, data, and video transmission for lift systems worldwide.
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Programming can typically be performed locally via a telephone keypad (DTMF), via PC using the dedicated e-stant software and a serial cable, or remotely via SMS for GSM-enabled models.
The Helpy Compact-Q is an autodialer alarm system for elevators, designed to be installed on the car roof. It complies with the EN 81-28 standard and manages emergency calls and periodic test calls.
You can often reset the device by pressing and holding the reset pushbutton (usually found on the unit) for about 10 seconds, or by entering a specific reset code via a connected local telephone.
The configuration software, such as Helpy Phone Assistant or e-stant, is available for download on the official Esse-ti webnettstedet under støtte- eller nedlastingsdelen.